I design AI experiences that help users understand, trust, and work with intelligent systems.My focus is on shaping user flows around AI behavior—clarifying system intent, managing uncertainty, and building mental models that support confident decision-making.
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I work on consumer products that either connect people meaningfully or reshape workflows to reduce friction.I prioritize emotional clarity and repeat usage, designing experiences that feel intuitive without oversimplifying real user needs.
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I’ve led design on complex B2B and SaaS products where users rely on the system to access information and make decisions efficiently.My work emphasizes structure, predictability, and scalability—designing for expert users operating under real constraints.
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I design human–machine interfaces for autonomous systems where trust and safety are critical. My focus is on making system state, intent, and boundaries legible—helping users feel informed, in control, and secure.
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I’m Lori Cai, a product designer who blends AI thinking, system design, and empathy to turn complex problems into clear, usable products.
Currently, I’m exploring design across AI and emerging technology. I balance hands-on product work, academic research, and mentorship — connecting design thinking with real-world innovations.
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